Here’s my perspective on the state of technology in construction today; it’s upside down. No matter what the application, (design, project management, punchlists, etc.) the universal theme of innovation in our industry centers around delivering “office-ready” applications to the jobsite with a mobile device.
What’s that you say? You have a tablet that puts your model, your schedule, your email and a ton of other information, right in the palm of your hand? There’s no refuting that technology gives us unprecedented access the critical information when and where you need it. But stop swiping and pinching your screen for a moment and take a look around you. Your standing in the mud! There’s a welder making sparks over your right shoulder, with the backup alarm from a loader blaring in your left ear. Is this the time and place for you to reply to that RFI response? Since you’re out on the jobsite, don’t you think you should focus your attention on the operations that are happening around you? After all, seeing is believing and there is no replacement for seeing actual construction in process (or recently completed) with your own eyes.
Let me clarify what I mean about technology in construction being upside down. All mobile applications have one fatal flaw. People. In that, every application ultimately relies on a human being for inputting new information by observing a condition and then relaying their impression of that condition, usually in text, but sometimes with the help of some other media (photo, audio, video, etc.)
What’s wrong with this use case:
- There’s only one perspective. That of the person holding the mobile device.
- The media provided is single purposed and dead-ended. It exists to support the observation and if you are not part of the audience interested in that observation, you would not have otherwise seen/heard the media.
- As I alluded to before, this process is a grossly inefficient use of the user’s time. It’s also terrible way to capture ground-level data.
- There are far more people on site without that mobile device loaded with the same application than there are with that device/app. i.e. There are more people observing conditions on the ground than there are people capable of recording/reporting the conditions.
- Wouldn’t it be better if the supporting media were available and searchable to anyone involved with the project for them to review for any number of purposes?
- The conditions on the ground at that moment in time will, most likely, never exist again but could, quite possibly, be very important to a number of different people months or years later.
It is for these reasons that Geedra has embraced a new philosophy towards innovation in the construction world. We call it Trailer-Ready Technology™(TRT). The objective of TRT is to embrace the first-person perspective of individuals on the ground to capture 100% of observable information at the time of occurrence in order to deliver on-demand accessibility at any time in the future.
These are the guiding principles of TRT:
1. First, get the media
Geedra cannot accomplish anything without the recorded media. Identify and address any and all obstacles that might discourage a Geedra user from moving his/her media from a local device to a Geedra application.
2. Design to accommodate existing behavior
Geedra applications should offer new users productivity improvements from the first time they log in. The interface should be inviting and next actions obvious. Geedra applications should not require new users to modify their behavior in order to use them. Asking people to change behavior in order to use your solution is the same as asking them not to use your solution. However, once they have begun using their Geedra application, the application should incent them to explore new behavior.
3. No Typing
Typing should be the last option considered for data input.
4. Avoid dedicated hardware solutions
Users don’t like change. If you ask them to change and then hand them a new piece of hardware, that hardware can become the focus of their displeasure. It is better to initiate a change in behavior through their existing hardware and in order to ease the transition. If dedicated hardware is necessary, introduce it later after the new behavior becomes routine and ensure that it delivers a significant jump in productivity.
I’ll provide more details about our application in future posts. For now, keep your eyes open and watch out for that loader. Those things can leave a mark :-)